What this means is that the people stuck in the line that died don’t ever move for a long time and get angry. Instead it is some kind of jumble where queues were split on the left and right stairways, and then more splitting later, but far from the end point. They should have one queue that only splits at the very end. People were so upset that they were not allowed to transfer to other machines so they began to jump queues. My major observation was that 4 out of 6 machines were operating due to staff shortages, and then one suddenly slowed down and did not move for 45 minutes. I was (until a month ago), an operations researcher for a major US airline. Checking in was easy, but it took us from 8 am to 11 am to get to the gate. I was at the airport this Monday flying from AMS to DFW on American. As a result, there is a shortage of security personnel and the number of waiting travellers is increasing, especially in Departures 3.”Īs a consequence, the airport asked airlines to cancel flights and suspend future ticket sales between 4:00 pm and 11:00 pm, with KLM canceling a number of services (though the carrier did not confirm if this was in response to AMS being overwhelmed). “Staffing levels at security today are lower than what Schiphol had requested of the security companies. The airport issued the following statement: The trouble began yesterday when several security staffers failed to show up. Yes, you can see the airport… in the far distance. This is the security line to enter Amsterdam Airport right now. Summer Redux: Chaos Returns To Amsterdam Schiphol Airport The airport is experiencing a meltdown with security staffing similar to what happened over the summer.
If your travel is originating at Amsterdam Schiphol Airport (AMS) over the next couple of days, arrive early and be prepared to be patient, as the chaos has returned.
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